24/7 home security monitoring is considered to be perhaps the most important aspect of any home security system. Even if you have what could be the most advanced system ever, yet it would be absolutely useless in the event that no one would be there to create a response whenever it’s needed.
This type of system is ultimately responsible for not only alerting the central monitoring station, but also securing a home as well. Customers should always be as confident as possible that their system can communicate with the monitoring station on a 24/7 basis in the event that an emergency were to occur.
Additionally, this type of system is also able to detect various forms of environmental issues as well, such as gases that typically can’t be seen, tasted, or smelled, yet are otherwise toxic in nature, such as carbon monoxide. For instance, in the event that a dangerous level of carbon monoxide exposure were to be reached, the sensor will trigger and both you and your family would be alerted to the danger itself. When it comes to monitored detectors, these offer an additional amount of protection, as they are designed to alert the proper authorities to an emergency situation that is taking place at your home.
When it comes to how the monitoring system and central monitoring station work with one another, this process is fairly straightforward. For starters, in the event of a fire, burglary, or failure in a phone line, the central monitoring station will be immediately notified. They will then contact the customer in order to verify that there is an actual alert. If the system has a password feature attached to it, then the customer will be asked to provide it, and if the alarm is false, then it will be canceled. On the other hand, if the password is incorrect or if assistance is requested by the customer, then the proper authorities will be immediately dispatched.
In terms of a carbon monoxide alarm being sounded, the central monitoring station will contact the customer and request that they leave the property and move to a location where there is fresh air. They will then confirm that all occupants have left the home and are accounted for, as well as whether or not anyone is feeling nauseous, dizzy, or otherwise ill in any way. They will also be instructed to not reenter the home until they are instructed to do so by their local fire department. From there, the local fire department will then be contacted and informed that the occupants of the home were contacted and have left the home.
On the other hand, in the event that no one answers the phone, the central monitoring station will immediately contact the proper authorities and report that a carbon monoxide alarm was received and that they were unable to reach the occupant of the home. From there, the central monitoring station will then contact whomever is on the call list of the customer, and if they are unable to reach this individual, a message will be left with the date, time, and nature of the alarm, as well as stating that all occupants were instructed to leave the home. From there, the central monitoring station will then contact the proper authorities immediately and issue a report on the carbon monoxide alarm, as well as state that they were unable to contact the occupant of the home.